Refund Policy
Transparent and fair refund process for your peace of mind
Types of Refunds
Choose the refund option that works best for you
Full Refund
5-7 business days
Complete refund of the amount paid
Partial Refund
5-7 business days
Refund minus convenience fee
Store Credit
Immediate
Credit for future purchases
Exchange
7-10 business days
Exchange for different size/color
Refund Process
Simple steps to get your refund processed
Request Refund
Contact support or use self-service portal
ImmediateVerification
We verify your request and order details
1-2 business daysProcessing
Refund is processed through payment gateway
2-3 business daysCompletion
Refund appears in your account
1-2 business daysCommon Refund Scenarios
Understanding refunds for different situations
Order Cancellation (Before Dispatch)
Full refund
24-48 hours
No fee
Order Cancellation (After Dispatch)
Full refund after return
5-7 days
No fee
Product Defect
Full refund or replacement
3-5 days
No fee
Wrong Product Delivered
Full refund or correct product
2-3 days
No fee
Change of Mind (Within 72 hours)
Full refund
5-7 days
No fee
Change of Mind (After 72 hours)
Refund minus ₹49 fee
5-7 days
₹49 convenience fee
Non-Refundable Items
The following items are not eligible for refunds:
- •Digital products and services
- •Customized or personalized items
- •Items damaged by customer
- •Items returned after 7 days
- •Items without original packaging
- •Items used or worn
- •Gift cards and vouchers
- •Items purchased during clearance sales
Need Help with Refunds?
Our support team is here to help you with any refund-related questions.