Returns & Refunds
Easy returns and hassle-free refunds for your peace of mind
How to Return an Item
Follow these simple steps to return your purchase
Initiate Return
Contact our support team within 7 days of delivery
Reach out via WhatsApp or email with your order details
Get Return Label
We'll provide you with a prepaid return shipping label
Print the label and attach it to your package
Package & Ship
Pack the item securely and drop it off at any pickup point
Use the provided packaging materials for safe transit
Receive Refund
Get your refund processed within 5-7 business days
Refund will be credited to your original payment method
Return Conditions
Please ensure your return meets these requirements
7-Day Return Window
Items must be returned within 7 days of delivery
RequiredOriginal Packaging
Items must be in original packaging with all tags and accessories
RequiredUnused Condition
Items must be unused, unwashed, and in resalable condition
RequiredNo Customization
Customized or personalized items cannot be returned
RestrictionRefund Methods
Choose how you'd like to receive your refund
Original Payment Method
Refunds are processed to the same payment method used for purchase
5-7 business daysStore Credit
Get instant store credit for future purchases
ImmediateBank Transfer
Direct bank transfer for large amounts
3-5 business daysImportant Notes
- • Return shipping costs are covered by Reserver for eligible returns
- • Refunds are processed after we receive and inspect the returned item
- • Items damaged during return shipping may not be eligible for full refund
- • Digital products and services are non-refundable
- • Sale items may have different return policies
Need Help with Returns?
Our support team is here to help you with any return-related questions.